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Workaround: "Your Credit Card Ending in XXXX Has Been Deemed Invalid. Please Update Your Billing Settings"

Are you getting a "Your credit card ending in XXXX has been deemed invalid. Please update your billing settings." pop-up when requesting a ride on your Uber app? I also got the same a few days ago and it really surprised me as my card was working fine for a couple of months since the day I linked it to my account. Just what happened?

I haven't used the app for a couple of days because of it and I was informed that there's nothing wrong or any restriction on my account. The only workaround that fixed the issue is by re-entering the CVV code or number of the card I'm using on the app under the Payment tab. So, if you're getting the same error, you might do the same and see if it will work for you.

How to Update Your Card's CVV Code on the Uber App


Updating the CVV code of the card linked to your account is a piece of cake. Just log in to your account or simply open the app on your smartphone, tablet or whatnot, then tap on the menu icon at the top-left corner to pull up the options. See screenshot below [grabbed from an iPhone].

Uber app interface [iPhone]

Tap on PAYMENT in the list.

Menu options on the Uber app
Menu options on the Uber app
On the next page, select the card you wish to update.

Payment page
Payment page
Tap on the pencil [edit] icon at the top-right corner.

Selected payment method screen with an option to edit
Selected payment method screen with an option to edit
Enter the CVV code in the box provided. Tap SAVE to complete the update.

Edit credit card details

Please take note that this procedure might trigger the Uber system to process an authorization hold to confirm that your card has enough funds, active or valid. The small amount that will reflect on your banking statement is only a temporary hold which will be re-credited in a few business days.

After updating your card's CVV code on the app, you may try requesting a ride and see if the error will pop up again. You may cancel the request if you want, but make sure to do it within 5 minutes after a driver accepted it to avoid cancellation fee.

Note: If you use your Uber account in a new device, you might encounter the same pop-up discussed in this post. You may try applying the workaround.

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